Refund policy

RETURN & REFUND POLICY

Each item is made to order specifically for you. Because our products are produced on demand, we generally do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number, a description of the issue, and clear photos showing the product and the problem.

Once the issue is verified, we will work to provide an appropriate resolution, which may include a replacement or refund at no additional cost to you.

SIZE & FIT

Please review the size information provided on the product page before ordering. Because products are made to order, we generally cannot offer refunds or exchanges when the wrong size was ordered by the customer.

CANCELLATIONS & ORDER CHANGES

Orders enter production quickly. Cancellation or modification requests must be made as soon as possible. Once an order has entered production, we cannot guarantee that it can be changed or canceled.

LOST OR DELIVERY-RELATED ORDERS

If tracking indicates an issue with delivery or your package appears to be lost in transit, please contact us so we can investigate the shipment and determine the appropriate resolution.

REFUNDS

Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

CONTACT US

For questions or problems with an order, please contact us through the contact information provided on our website. Please include your order number when contacting us about an existing purchase.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.